Terms of Service
Last updated 6 July 2026
These Terms of Service (“Terms”) govern your access to and use of Docidrive (the “Service”), operated by Docidrive (“we”, “us”, “our”). By accessing or using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Docidrive is an online tool that helps you create, send and track business documents such as invoices, quotes and contracts. The Service generates documents from information you provide and from optional AI-assisted drafting. It is a document-production and workflow tool only.
2. Not professional advice
The Service does not provide legal, tax, accounting, financial or other professional advice, and nothing it produces should be relied upon as such. Templates, AI-generated clauses, VAT calculations, contract wording and any other output are provided for your convenience and must be checked by you and, where appropriate, by a qualified professional before use. You are solely responsible for the accuracy, legality, completeness and suitability of every document you create, send or rely on.
3. Your responsibilities
You agree that you are solely responsible for:
- the accuracy and lawfulness of all information you enter and documents you produce;
- ensuring your invoices, VAT treatment and record-keeping comply with HMRC and all applicable laws;
- ensuring any contract or agreement you generate is valid, enforceable and appropriate for your situation;
- obtaining any consents needed from, and honouring the rights of, your own clients and contacts;
- keeping your account credentials secure and for all activity under your account.
4. AI-assisted features
Some features use automated systems to draft text. AI output can be inaccurate, incomplete or unsuitable. It is a starting point you must review and edit. We make no warranty as to the correctness or fitness of AI-generated content, and you accept full responsibility for any document you finalise.
5. Accounts, plans and payment
Certain features require an account or a paid plan. Where paid plans are offered, prices, inclusions and limits are as shown at the time of purchase and may change on notice. Subscriptions renew until cancelled; you may cancel at any time, effective at the end of the current billing period. Payments are processed by third-party payment providers and are subject to their terms.
6. Acceptable use
You must not use the Service to:
- break any law or infringe anyone’s rights;
- create fraudulent, misleading or unlawful documents;
- upload malicious code or attempt to disrupt, probe or reverse-engineer the Service;
- resell or redistribute the Service without our written permission.
7. Intellectual property
We and our licensors own all rights in the Service, including its software, templates and branding. You retain ownership of the content you input and the documents you generate, and you grant us the limited licence needed to host and process that content in order to provide the Service.
8. Availability
The Service is provided on an “as is” and “as available” basis. We do not warrant that it will be uninterrupted, error-free, secure, or that documents or data will always be available or accurate. We may modify, suspend or discontinue any part of the Service at any time.
9. Disclaimer of warranties
To the fullest extent permitted by law, we exclude all warranties, conditions and terms implied by statute, common law or otherwise, including any implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement. You use the Service and rely on its output entirely at your own risk.
10. Limitation of liability
To the fullest extent permitted by law, we (and our directors, employees and suppliers) will not be liable for any loss or damage arising out of or in connection with your use of, or inability to use, the Service or any document produced with it, including without limitation: loss of profit, revenue, business, contracts, goodwill, anticipated savings; unpaid or disputed invoices; unenforceable or defective contracts; tax, VAT or regulatory penalties; loss or corruption of data; or any indirect, special or consequential loss, in each case however caused, whether in contract, tort (including negligence), breach of statutory duty or otherwise, and even if foreseeable.
Where liability cannot lawfully be excluded, our total aggregate liability to you for all claims arising in any twelve-month period is limited to the greater of (a) the total fees you paid us for the Service in that period, or (b) £50. Nothing in these Terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.
11. Indemnity
You agree to indemnify and hold us harmless from any claims, losses, liabilities, costs and expenses (including reasonable legal fees) arising from your use of the Service, the documents you create, your breach of these Terms, or your breach of any law or third-party right.
12. Termination
You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or if we reasonably need to. On termination your right to use the Service ends; provisions that by their nature should survive (including sections 2, 3, 9, 10, 11 and 14) will survive.
13. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified via the Service or by email where appropriate. Continued use after changes take effect constitutes acceptance.
14. Governing law
These Terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
15. Contact
Questions about these Terms: hello@docidrive.com.
These Terms are provided as a general template and are not legal advice. You should have them reviewed by a qualified solicitor for your specific circumstances.